FINANCIAL AND PAYMENT POLICY FORM
RETURN CHECK FEES
CHECKS returned for non-sufficient funds will be charged a $30.00 administration fee, in addition to the patient balance.
HMO, MANAGED CARE AND PPO PLANS
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COPY OF RECORDS / FORMS
COPY OF RECORDS requests require approximately TWO WEEKS to complete. A $25.00 charge is applied for each request. includes verification of pregnancy letters and/or forms for disability, return to work letter, etc. This is a one-time fee payable before forms are completed. This fee will not be submitted to your insurance.
MISSED APPOINTMENTS
If you are unable to keep your scheduled appointment please notify our office at least 24 hours in advance of your appointment time. Failure to do so will result in a $35.00 no show charge. After 3 no shows on your account you will be dismissed from the practice.
MISSED, CANCELLED, OR RESCHEDULED PELVIC FLOOR THERAPY APPOINTMENTS.
If you are unable to keep your scheduled appointment please notify our office at least 24 hours in advance of your appointment time. Failure to do so will result in a $50.00 no show charge. After 3 no shows on your account you will be dismissed from the practice.
CANCELLED SURGERIES
There is a $100 cancellation fee for scheduled surgeries that are cancelled less than 48 hours. We do not know what the hospital cancelation policy is, and therefore you may be required to pay more fees with them.
DEDUCTIBLE, CO-INSURANCE AND CO-PAYS
All deductibles and co=pays are due at the time of services. We accept cash, checks, Visa and MasterCard. If payment is not received on the date of service, a $20.00 administration fee may apply. All unpaid balances will accrue a monthly 5% late charge If not paid in fuil after 60 days or not set up on an acceptable payment plan. Complete Women's Healthcare will send all unpaid balances to a collections company after 90 days.
LABS
We use PATHGROUP for all laboratory services. All labs are billed SEPARATELY through PATHGROUP and you will receive a separate statement for any laboratory services not covered by your insurance. If your insurances requires a specific lab, it is YOUR RESPONSIBILITY to let us know at the time of visit.
Thank you for choosing us as your healthcare provider. We are committed to your treatment being successful. Above is a statement of our financial policy that we would like you to read and sign as evidence of your agreement prior to any treatment.
We must emphasize that as your physician our relationship is with YOU, not your insurance company. We file the insurance claim as a courtesy to our patients, but all charges are your responsibility from the date rendered. Not every service is a covered benefit in all contracts. Some insurance companies arbitrarily select your health insurance policy and its requirements for coverage including pre-authorizations of services. We are not responsible for knowing the requirements of your specific plan.
It is your responsibility to contact your insurance carrier to confirm that our office participates in your plan. If you receive services from our office, and we are not on your plan, You will be responsible for payments in full for our fee(s).
If you are unable to provide us with current insurance information (a current insurance card or written documentation of coverage from your insurance carrier), or if you do not provide us with the correct insurance information and claims are denied, you will be required to pay for any services you receive. When you have provided us with the corrected insurance information, we will file a claim with your insurance carrier and reimburse you once we have received their payment. Please be aware, if too much time has passed your insurance may not cover your services and you will be required to pay for services.
COMPLETE WOMEN'S HEALTHCARE is not a participating provider of Medicaid, you will be responsible for payment in full if you are insured with them. Patient responsible balances are expected within 30 days. Failure to pay a balance will result in collection actions. If a patient's balance is turned over to a collection agency an additional 30% of the balance will be added to the account.
I have read and understand this financial agreement of COMPLETE WOMEN'S HEALTHCARE. I accept and acknowledge
this financial and payment policy by signing below.