Shannon Crayton, LICSW
APPOINTMENTS: Your appointment time is held exclusively for you. It is important to arrive on time as your appointment cannot be extended. If you are unable to keep your appointment for any reason, you must give at least 24 hours advance notice to cancel.
EMERGENCY CALLS: An answering service takes all emergency calls outside of business hours through Rainier Associates main number (253-475-6021). This service will attempt to contact me in the event of an emergency and will contact the on-call clinician if I am not available.
• Pierce County Crisis Line at (800) 576-7764
• SuicidePreventionLifeling.org 1 (800) 273-TALK or 1(800) 273-8255
• 911 or go to the nearest emergency room.
BILLING AND PAYMENTS: Please remember that fee payment is your responsibility. I request that you keep current with your insurance co-payments prior to each session. If 90 days passes without payment, accounts may be sent to collection.
INSURANCE: I am contracted with many, but not all, local insurance companies. Please be sure to check with your insurance company and our office intake staff to learn whether I am a provider for your plan. You should also learn whether you need a referral or preauthorization in order to be eligible for your mental health benefits, whether you have a separate annual deductible for mental health, and whether your mental health benefit has a maximum yearly number of visits or a maximum yearly dollar amount. It is your responsibility to be aware of your mental health benefits and to keep our billing department updated on any changes to your benefits or coverage. Our billing department will not be automatically notified by your insurance provider of changes that may affect your coverage. Our billing department will submit claims on your behalf to your insurance provider. In order for this process to occur, you will need to complete the insurance portion of the ‘Patient Information’ form provided with this office policy.
CHANGES TO OFFICE POLICY: From time to time I may change the business policies outlined in this document; I will attempt to inform you of relevant changes.
CONSENT FOR TREATMENT: I have read Shannon Crayton’s Office Policy Statement and understand it. I consent to therapy under the terms described above. I understand that I have the right to terminate treatment at any time.
CONSENT FOR TREATMENT OF MINORS: Washington State Law recognizes the right of 13 to 17-year-olds to consent to their own treatment which also protects their right to confidentiality. I believe that it is important to work with the family while preserving the adolescent’s right to confidentiality. Treatment efforts are typically impeded if an adolescent does not feel s/he has a protected place to discuss concerns. As such, I typically seek the adolescent’s consent before speaking with parents about matters discussed in therapy. With this said, the same limits to confidentiality that apply to adults (identified in the following section) also apply to minors. If a minor (13-17-years-old) is seeking treatment, please sign below regarding consent to treatment as described in this Office Policy Statement
* I acknowledge I have read the financial policy above and that I am responsible for all charges regardless of any insurance coverage I have. I understand that delinquent accounts may be assigned to a credit reporting collection agency and agree to pay for all legal costs and expenses including reasonable attorney fees. By signing this Acknowledgement, I agree that my electronic signature is the legally binding equivalent to my handwritten signature. Whenever I execute an electronic signature, it has the same validity and meaning as my handwritten signature. I will not, at any time in the future, repudiate the meaning of my electronic signature or claim that my electronic signature is not legally binding.
Your message will be encrypted and can only be read by Shannon Crayton, LICSW.