Please allow up to 3 business days for a response. For urgent concerns, please phone the clinic.

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Patient Information

I would like to...

Book an appointment:

We do not accept appointment requests via this messaging system or email. Book online at

Cancel an appointment:

Visit our website at and click "Cancel" at the top of the page. Appointments cancelled with less than 24 hours notice will incur a minimum cancellation fee of $80.

Request a prescription renewal:

If you need a medication renewal, please book an appointment. Otherwise, you can ask your pharmacy to send us a renewal request that will incur a non-refundable fee of $30 per request. We only accept prescription renewal requests when sent from a pharmacy; we do not accept requests for this via this messaging system or email.

This service is not covered by OHIP and you will be charged a fee of $30 per note. You may also be asked to book an appointment if the physician requests.

This is for a report copy ONLY. If you would like the doctor's professional interpretation of the results, please book an appointment. Please note: Due to the high volume of results, we do not notify patients of normal findings. We inform you of any abnormal results that require follow-up. However, results can sometimes get lost, so no news isn't always good news. Visit our website for more information on where to access results. You may also book an appointment with your doctor to review results.

For all other administrative requests or general inquires, please call the clinic. For any other medical request, please book an appointment with your doctor.

*Your request will not receive a response if not applicable to the options above.*

Please include reason for your Insurance note and what services are needed (ie. RMT, Physio, Naturopath, etc). Any other forms that need completion, please book an appointment.
Please list the test that you are requesting (bloodwork, x-ray, ultrasound, etc) and when/where it was performed. There is a $10 fee per report requested.

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