Financial Policy Acknowledgement
We are committed to providing you with the best possible dental care. Our fees reflect our professional commitment to excellence. In order to achieve these goals, we need your assistance and understanding of our financial policy.
For the convenience of our patients, we offer the following methods of payment: (1) payment in full by cash or check, (2) Visa, Mastercard, & Discover and (3) Care Credit, a third-party financing company, which offers interest-free payment plans.
If you have dental insurance, we are happy to help you receive your maximum allowable benefits. However, it is important for you to realize the following:
(1) your dental insurance policy is a contract between your employer and the dental insurance carrier. Pineland Family Dentistry is not a part of that contract.
(2) While we are happy to investigate your insurance benefits and file claims on your behalf, you are ultimately responsible for understanding your insurance benefits prior to treatment.
(3) We do accept the assignment of benefits from your insurance which authorizes your insurance company to issue payment directly to Pineland Family Dentistry on your behalf.
(4) Prior to any treatment, you will be provided with an estimate of how much we expect the insurance to pay and how much your anticipated out of pocket will be. We will collect your anticipated out of pocket expense at the time of service.
(5)Balances due to insurance denials are the patient's responsibility regardless of the reason for the denial.
(6) If the insurance company does not pay for your treatment in a reasonable period of time, (more than two months), the patient is responsible for paying the remaining balance. All credits, if any, will be returned to the patient upon receipt of payment from the insurance company.
(7) Please be aware that when bringing in a minor for treatment, the parent or guardian bringing the child in is responsible for any payment due for the child that day.
Financial Charges: All returned checks are subject to a $35.00 fee.
Past Due Accounts: Account balances over 60 days are subject to a $20 billing fee and a 1.5% finance charge.