Welcome to Hecker Dermatology Group, P.A.

Please take a moment to become familiar with our office policies and procedures.

• If your insurance company requires a referral or co-payment, please give it to the front desk personnel upon check-in.
• Referrals are the responsibility of the patient to obtain.
• Co-pays must be paid at each visit prior to seeing the provider.
• You must present your insurance(s) card(s) and photo ID at each visit.
• A medical records release form must be completed before any records are duplicated. A clerical fee of 51.00 per page will be charged to the patient for a copy of the medical record.
• If you were told that your primary care office would fax a referral, you must call our office 24 hours prior to your appointment to verify that we received your referral. If we do not have your referral here at the appointment time, you will be asked to reschedule your appointment.
• There is a 3.5% processing fee for payments made with Credit Cards. This excludes HSA, debit, checks, or cash.

MISSED APPOINTMENT POLICY :

Hecker Dermatology Group strives to be as flexible as possible regarding emergencies and forgetfulness when it comes to missed appointments. However, it is not our responsibility to make sure a patient keeps - their appointment, but we do our best to ensure that they are reminded. We make every attempt to call patients 1-3 days prior to their appointment as a reminder.

• If a confirmed regular appointment is missed without 24-hour notice of cancellation, a charge of $40.00 will be billed to the patient's account.
• A $60.00 charge will be billed to a patients account for a missed surgical appointment.
• Patients cannot make future appointments unless their missed appointment fee is paid.
• Upon multiple no-shows, the patient is requested to seek dermatologic care elsewhere.

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