TREATMENT OF MINORS
Minors cannot be seen at Friedman Family Practice without the legal guardian’s consent. Grandparents, Stepparents, and childcare practitioners must have written consent to treat from the legal guardian.
PATIENT PORTAL USER AGREEMENT
PATIENT PORTAL USER AGREEMENT
We are pleased to provide a Patient Portal in partnership with our electronic medical records provider, EClinicalWorks for the exclusive use of established patients. The Patient Portal is designed to enhance patient – physician communication. All users must be established by a previous office visit.
We strive to keep all of the information in your records correct and complete. If you identify any discrepancy in your records, you agree to notify us immediately. Additionally, by using the Patient Portal, the user agrees to provide factual and correct information.
The Patient Portal provides access to the following services:
• Request appointments • Request prescription refills • View your medical records
• Receive educational material • View current and past statements • Send messages to clinical staff
• Receive health maintenance reminders
The Patient Portal is not intended to provide internet based diagnostic medical services. The following limitations also apply: • No internet based triage and treatment requests. Diagnosis can only be made and treatment rendered after the patient is SEEN by the physician. • No emergent communication or services. Any emergent conditions should be handled by calling the office directly, going to an urgent care clinic or emergency room or calling 911 should the emergency be life threatening. • No requests for narcotic/controlled medications will be accepted. • No requests for new prescriptions or refills for conditions for which you are not being treated by our clinic will be accepted. • It may take 72 hours to receive a response to an email request. If you do not receive a response within 72 hours you should contact the office at (972) 668-0821. • If you lose your password or username, you may request a new one through the web portal or in person at the office by providing valid identification. • Always remember to log out and close your browser when you are finished accessing password protected Patient Portal services. This prevents someone else from accessing your personal information. YOU SHOULD NEVER USE A PUBLIC COMPUTER TO ACCESS THE PATIENT PORTAL.
This Patient Portal is provided as a courtesy to our patients. While some offices charge for this convenience on an annual basis, we are focused on providing the highest level of service and health care. However, if abuse or negligent usage of the Patient Portal persists, we reserve the right, at our discretion, to terminate Patient Portal offering, suspend user access and modify services available through the Patient Portal. The Patient Portal is provided in partnership with EClinicalWorks, our EHR software vendor and provider. That data is HIPAA compliant with high level encryption that exceeds the HIPAA standards. While we believe that the IT infrastructure and data are safe and secure, it does not guarantee unforeseen adverse events cannot occur. To the extent possible, our office has undergone rigorous IT implementation and security standards exceeding industry recommendations.
Please read our HIPAA policy for information on how private health information is used in our office. All patients have signed a HIPAA agreement form. If you do not recall having signed a HIPAA agreement or need to reacquaint with the HIPAA policy, we will be happy to provide you with a copy.
Once you have signed the Patient Portal User Agreement and have provided our office with a legitimate email address that is secure, you will be given our system generated unique user identification and password. The site may be accessed in two ways:
1. Directly by going to this URL: https://mycw8.eclinicalweb.com/fmdl/jsp/login.jsp
2. Our website: www.FriedmanFP.com and clicking on Patient Portal tab
Patient Acknowledgement and Agreement:
I acknowledge that I have read and fully understand this consent form. I have been given risks and benefits of the Patient Portal and agree that I understand the risks associated with online communications between my physician and myself, and consent to the conditions outlined herein. I acknowledge that using the Patient Portal is entirely voluntary and will not impact the quality of care I receive should I decide against using the Patient Portal. In addition, I agree to adhere to the policies set forth herein, as well as any other instructions or guidelines that my physician may impose for online communications. I have been given an opportunity to ask questions related to this agreement and all of my questions have been answered to my satisfaction.