Felicia Ackerman, LICSW, SUDP
The following information represents informed consent related to my professional services and business policies. Washington State requires that I provide you with this information; your signature represents an agreement between us. Please read all the information carefully. I welcome the opportunity to answer any questions or concerns you may have regarding this agreement or my services.
CREDENTIALS: I hold a Bachelor of Arts Degree in Psychology and Sociology from University of Washington and a Master of Social Work Degree from Eastern Washington University. I have been practicing Social Work for 7 years in a variety of settings including outpatient and hospitals. My professional experience includes individual adults and adolescents age 13+.
I am licensed by the State of Washington as a Licensed Independent Clinical Social Worker and Chemical Dependency Certification. I ascribe and adhere to the National Association of Social Worker’s Code of Ethics as well as to the ethical and professional standards of the Washington State certification law.
GENERAL APPROACH TO PRACTICE: I believe in a collaborative approach to therapy. In partnership, we will work to explore your needs and develop a treatment plan to address identified issues. I primarily employ a cognitive-behavioral approach as this treatment modality has been shown to be effective in therapy. I am use DBT, ACT and Solution Focused Therapy approaches with my clients. In addition, I use a strengths-based framework. Together we will address symptom management, build on your pre-existing strengths, and further develop your coping strategies. In addition, our work will likely include making meaning of important life events. Treatment work with adolescents are also routinely includes exploring developmental issues and providing strategies for caregivers. Please be aware that I do not perform evaluations or assessments for legal purposes, social security disability, or psychological reports.
APPOINTMENTS: Your appointment time is held exclusively for you. It is important to arrive on time as your appointment cannot be extended. If you are unable to attend your appointment for any reason, please contact the office at least 24 hours in advance in order to cancel or reschedule, otherwise you will be charged $75.00 for the missed session. The office does not provide reminder calls and it is your responsibility to remember and keep track of your appointments. As insurance does not pay for missed appointments, you will be responsible for the charge. Parents of minors must remain on the premises during the minor’s appointment.
EMERGENCY CALLS: An answering service takes all emergency calls outside of business hours through Rainier Behavioral Health main number (253-475-6021). This service will attempt to contact me in the event of an emergency and will contact the on-call clinician if I am not available.
BILLING AND PAYMENTS: Please remember that fee payment is your responsibility. I request that you keep current with your insurance co-payments prior to each session. If 90 days passes without payment, accounts may be sent to collection.
INSURANCE: I am contracted with many, but not all, local insurance companies. Please be sure to check with your insurance company and our office intake staff to learn whether I am a provider for your plan.
You should also learn whether you need a referral or preauthorization in order to be eligible for your mental health benefits, whether you have a separate annual deductible for mental health, and whether your mental health benefit has a maximum yearly number of visits or a maximum yearly dollar amount. It is your responsibility to be aware of your mental health benefits and to keep our billing department updated on any changes to your benefits or coverage. Our billing department will not be automatically notified by your insurance provider of changes that may affect your coverage. Our billing department will submit claims on your behalf to your insurance provider. For this process to occur, you will need to complete the insurance portion of the ‘Patient Information’ form provided with this office policy.
CHANGES TO OFFICE POLICY: From time to time I may change the business policies outlined in this document; I will attempt to inform you of relevant changes.
CONSENT FOR TREATMENT: I have read Felicia Ackerman’s Office Policy Statement and understand it. I consent to therapy under the terms described above. I understand that I have the right to terminate treatment at any time. My signature below indicates that I have received a copy of this statement.
CONSENT FOR TREATMENT OF MINORS: Washington State Law recognizes the right of 13 to 17-year-olds to consent to their own treatment which also protects their right to confidentiality. I believe that it is important to work with the family while preserving the adolescent’s right to confidentiality. Treatment efforts are typically impeded if an adolescent does not feel s/he has a protected place to discuss concerns. As such, I typically seek the adolescent’s consent before speaking with parents about matters discussed in therapy. With this said, the same limits to confidentiality that apply to adults (identified in the following section) also apply to minors. If a minor (13-17-years-old) is seeking treatment, please sign below regarding consent to treatment as described in Felicia Ackerman’s Office Policy Statement.