New Patient Packet

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Patient Information

Employer

Preferred Pharmacy

In Case of Emergency

As a courtesy, Central Coast Foot & Ankle Specialists (CCFAAS), verifies Podiatry benefits with your insurance company and we will be happy to bill them. Please provide your insurance information to the front office staff. A quote of benefits is not a guarantee of benefits or payment. Your claim will process according to your plan, if your claim processes differently from the benefits we were quoted, the insurance company will side with the plan and will not honor the benefit quote we received.

It is the policy of CCFAAS that payment is due at the time of service unless other financial arrangements are made in advance. We require all patients to pay their deductible, copay and/or coinsurance payment at the beginning of each visit. Our office will explain this information to you prior to your first visit. At the conclusion of your visits with us you may be billed for any outstanding balances. If there is a credit, you will be provided a refund promptly.

Accepting your insurance does not place all financial responsibilities onto this practice, and you will be held accountable for any unpaid balances by your plan.

Although we are contracted with most insurance carriers, our services may not be covered by your particular insurance plan. Being referred to our clinic by another physician does not necessarily guarantee that your insurance will cover our services. Please remember that you are 100 percent responsible for all charges incurred: your physician's referral and our verification of your insurance benefits are not a guarantee of payment. We highly recommend you also contact your insurance carrier and check into your coverage for Podiatry services. Do not assume that you will not owe anything if you have more than one insurance policy.

I request that payment of authorized insurance or Medicare benefits be made to me or on my behalf to Central Coast Foot & Ankle Specialists. I understand that I am ultimately responsible for payments on my account. A $35. NSF charge will be applied to all accounts with a returned check. Your signature is necessary for us to submit any claim and to insure payment of services rendered on your behalf.

If you have no insurance, payment is required at the time of service.

I HAVE READ THE ABOVE AGREEMENT AND AGREE TO THE TERMS AND CONDITIONS AS SET FORTH BY CENTRAL COAST FOOT & ANKLE SPECIALISTS. Thank you.

Thank you for choosing us as your provider. We are committed to providing you with quality and affordable health care. Because some of our patients have had questions regarding patient and insurance responsibility for services rendered, we have been advised to develop this payment policy. Please read it, ask us any questions you may have, and sign in the space provided. A copy will be provided to you upon request.

  1. Insurance. We participate in most insurance plans, including Medicare. If you are not insured by a plan we do business with, payment in full is expected at each visit. If you are insured by a plan we do business with but you have copays or deductibles, payment in full is expected at each visit. This arrangement is part of your contract with your insurance company. Failure on our part to collect co-payments and deductibles from patients can be considered fraud. Please help us in upholding the law by paying your co-payment at each visit. Knowing your insurance benefits is your responsibility. Please contact your insurance company with any questions you may have regarding your coverage. If your insurance changes, please notify us before your next visit so we can make the appropriate changes to help you receive your maximum benefits.
  2. Non-covered services. Please be aware that some – and perhaps all – of the services you receive may be noncovered or not considered reasonable or necessary by Medicare or other insurers. You must pay for these services in full at the time of visit.
  3. Claims submission. We will submit your claims and assist you in any way we reasonably can to help get your claims paid. Your insurance company may need you to supply certain information directly. It is your responsibility to comply with their request. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim. Your insurance benefit is a contract between you and your insurance company; we are not party to that contract. If your insurance company does not pay your claim in 45 days, the balance will automatically be billed to you.
  4. Nonpayment. If your account is over 90 days past due, you will receive a letter stating that you have 20 days to pay your account in full. Partial payments will not be accepted unless otherwise negotiated. Please be aware that if a balance remains unpaid, we may refer your account to a collection agency and you and your immediate family members may be discharged from this practice. If this is to occur, you will be notified by regular and certified mail that you have 30 days to find alternative medical care. During that 30-day period, our physician will only be able to treat you on an emergency basis.
  5. Late appointments. Our policy is to reschedule your appointment if you are more than 10 minutes late. You will be subject to a missed appointment fee ($25). Please help us to serve our patients timely by showing up to your appointment on time.
  6. Missed appointments. Our policy is to charge for missed appointments ($25) not canceled with at least 24 hours’ notice. These charges will be your responsibility and billed directly to you. Please help us to serve you better by keeping your regularly scheduled appointment.
  7. Surgery cancellations. Our policy is to charge for any surgeries cancellations ($250) once appointment is made. Your request for surgery requires multiple person hours to coordinate. These charges will be your responsibility and billed directly to you.
  8. Paperwork. Our policy is to charge for any paperwork ($25) that needs to be filled out by the physician or office staff. This fee is to be paid up front when paperwork is dropped off or called in to be filed online. The charges will be your responsibility and billed directly to you.

By signing below, you also understand that any charges not covered by your insurance for durable medical equipment (DME) will be your responsibility and billed directly to you.

Our practice is committed to providing the best treatment to our patients. Our prices are representative of the usual and customary charges for our area.

HIPAA Privacy Rule

In accordance with the HIPAA Privacy Rule, when Protected Health Information (PHI) is to be used or disclosed for purposes other than treatment, payment, or health care operations, the Facility will use and disclose it only pursuant to a valid, written authorization, unless such use or disclosure is otherwise permitted or required by law. Use or disclosure pursuant to an authorization will be consistent with the terms of such authorization.

I have read and understand the payment policy and agree to abide by its guidelines:

Current Medications and dosing: (or provide list)

Vaccinations:

Past and Current Medical History: (please include approximate date of diagnosis)

Family History

Social History: (please choose and include details indicated)

Patient Opioid Agreement Contract

and Dr. Julie Chatigny, DPM / Dr. Darrel Richards, DPM (Central Coast Foot & Ankle Specialists) concerning the use of opioid analgesics (narcotic pain-killers) for the treatment of my post-operative course. I understand and voluntarily agree that (initial each statement after reviewing):

Pharmacy

Drowsiness may occur when starting opioid therapy when increasing the dosage. I agree to refrain from driving a motor vehicle or operating dangerous machinery until such drowsiness disappears.

I understand that the use of any mood-modifying substance, such as tranquilizers, sleeping pills, alcohol or illicit drugs (such as cannabis, cocaine, heroin, or hallucinogens) can cause adverse effects or interfere with opioid therapy. Therefore, I agree to refrain from the use of all these substances without first discussing it with my physicians.

I also understand that I may be discharged from care if I use any of these substances. If I use medicinal marijuana then I will not drive under the influence of cannabis. I agree not to provide my prescribed medication to any other person at the result in being discharged as a patient. I also understand that lost or stolen medications will not be refilled until the proper due date. If I break this agreement, my physician reserves the right to stop prescribing opioid medications for me and may discharge me from care. I hereby agree that my physician has the authority to disclose the prescribing information in my patient file to other health care professionals when it is deemed medically necessary in the physician’s judgment.

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