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Demographic Information

Primary Care Information

Insurance Information

Miscellaneous

Primary Pharmacy

Medical/Social Health Information

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I hereby give permission to Dr. Jeremy M. Thomas and associates to administer treatment and perform such procedures as may be deemed necessary in the diagnosis and / or treatment of the extremity condition. I also, hereby assign to the above-named physician all benefits provided by my insurance company policy or policies for medical or surgical care.

DISCLAIMER: By typing your name below, you are signing this application electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this application.

Triangle Foot and Ankle Specialist strive to render excellent medical care to you and to the rest of our patients.

OUR POLICIES ARE AS FOLLOWS

1. PAYMENTS:

  • When verifying benefits, it is never a guarantee of payment per your insurance company’s disclaimer. You are responsible for all co-pays, deductibles, co-insurance amounts, and non-covered services. The Patient/Guardian is aware that their insurance company may not make payment on a claim and that it will be the Patient’s/Guardian’s responsibility to do so.

2. CO-PAYS,CO-INSURANCE and DEDUCTIBLES:

  • All Co-Pays, Deductibles, Co-insurance, and any additional charges will be collected at the time of your visit. You are ultimately responsible for all payment of charges for services from our office.
  • Account balances must be paid in full at the time of today’s appointment prior to seeing the doctor.
  • It is your responsibility to provide accurate insurance information and to present your insurance ID card at the time of your visit.
  • If your plan requires a referral, it is your responsibility to obtain this prior to being seen.
  • If procedures are done in the office that are deemed non-covered by your insurance company, you will be responsible for the payment.
  • If you have no insurance, or you choose to be billed as Self-Pay, we will collect on any office visit and x-ray amounts upon arrival prior to being seen. Any remaining balance after being seen will be collected at check-out.
  • Returned check fee is $25.00, the balance and all future visits to our office must be paid via credit card or cash. We will no longer accept checks if there has ever been a returned check to our office for insufficient funds.
  • We do not go back and submit claims to patient’s insurance companies if at the time of visit they had requested to be self-pay or if at the time of visit their insurance company states the service/product is non-covered.
  • Your visits will be coded based on documentation from your provider during the visit, which may not be covered by your insurance carrier at 100%. Diagnosis codes will not be changed in an attempt to reduce out of pocket expenses.
  • The Patient will be responsible for all Attorney Fees, Legal Fees, and Court Costs if the account is turned over to collections.
  • If the Patient is a minor the Patient’s Legal Guardian will be responsible for all Attorney Fees, Legal Fees, and Court Cost if the account is turned over to collections.
  • A demographic information update is required at the beginning of every year. Please have your insurance information and photo identification readily available at the time of check-in, to allow us to process your demographic information update in a timely manner.

3. CANCELLATIONS:

  • When an appointment is scheduled, that time has been set aside for you and when it is missed, that time cannot be used to treat another patient.
  • Cancellations for appointments and procedures must be received 24 hours prior to the scheduled appointment. You may leave a 24-hour cancellation message on the answering machine
  • Patients who fail to keep or cancel a scheduled appointment more than 24 hours in advance will be charged a $35.00 No-Show / No-Call Fee. (We make reminder calls as a courtesy, but it is your responsibility to keep track of your appointment).
  • Repeat failure to keep your scheduled appointments may force us to have your medical care transferred elsewhere.
  • If a patient has two consecutive No-Show/No-Call fees, the balance of $70 must be collected via credit card prior to scheduling another appointment in our office.
  • If a patient is late on the day of an appointment, the office will do everything possible to see the patient in a timely manner. If the patient decides to not keep that day’s appointment or reschedule the appointment a $35.00 fee will be applied to the patient chart for the missed appointment.
  • A $250.00 deposit is required at the time of scheduling a surgery. Once all of your insurance claims have processed and your account has been paid in full and if you are due a refund, one will be issued to you upon request within 30 days.
  • Patients who fail to keep or cancel a scheduled surgery less than 30 days before the scheduled surgery will not be refunded the $250.00 surgery deposit, regardless of when the surgery was scheduled.

4. MEDICAL RECORDS:

  • Medical Records request must be received at least 48 hours prior to the date needed.
  • There is a non-refundable fee of $25.00 for requested copies of medical records.
  • There is an additional non-refundable fee of $25.00 for requested copies of X-rays.
  • Copies of medical records fees and copies of x-rays fees are set in accordance with the State of North Carolina.
  • WE DO NOT FAX MEDICAL RECORDS TO PATIENTS OR FAMILY.
  • All fees and account balances must be paid prior to pick up of medical records.

5. REFUNDS: (Pertaining to Insurances Only)

  • An insurance company has Ninety Days to process your claim. Even after Ninety Days, the insurance company may still be processing your claim.
  • Once we have received confirmation and payment from your insurance company and the remaining balance on your account is paid in full, upon request a refund check will be issued to you within 30 days of the request.

6. RETURNS:

  • We do not accept returns for any reason on custom orthotics, over the counter orthotic inserts or medical products that have been made specifically for you or a product dispensed to you by the doctor in the office.
  • We do not accept returns of diabetic shoes or diabetic inserts for any reason. (See Authorization for Payment and Warranty form if dispensed diabetic shoes)
  • HIPAA and NC Health Regulations prohibit the re-sale of previously dispensed products.

7. SUMMARY / STATEMENTS:

  • Your summary may not be ready for pickup at the end of your office visit, due to the fact that our doctor must first chart your visit, which will be after he sees all of his patients for the day.
  • Statements are mailed out the first week of the month.
  • If there is no balance on your account, you will not receive a statement.

By signing you fully understand your rights and responsibilities.

DISCLAIMER: By typing your name below, you are signing this application electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this application.

PATIENT BILL OF RIGHTS

  1. The patient has the right to considerate and respectful care.
  2. The patient has the right to obtain complete current information concerning diagnosis, treatment, and prognosis in terms the patient can reasonably understand. When it is not medically advisable to give such information should be made available to an appropriate person on their behalf. A patient has the right to know by name the physicians responsible for coordinating the patient’s care.
  3. The patient has the right to receive from their physician any information necessary to give informed consent prior to the start of any procedure and or treatment. Except in emergencies, such information for informed consent should include, but not necessarily be limited to, the specific procedure and or treatment, the medically significant risks involved, and the probable duration of incapacitation. Where medically significant alternatives for care or treatment exist, or when the patient requests information concerning medical alternatives, the patient has the right to such information. The patient also has the right to know the name of the person responsible for the procedure and or treatment.
  4. The patient has the right to refuse treatment to the extent permitted by law, and to be informed of the medical consequences of this action.
  5. The patient has the right to expect all communications and records pertaining to their care to be treated as confidential.
  6. The patient has the right to every consideration of privacy concerning his or her own medical care program. Case discussion, consultation, examination, and treatment are confidential and should be conducted discreetly. Those not directly involved in treatment must have the permission of the patient to be present.
  7. The patient has the right to expect that within its capacity, an officer must make a reasonable response to the request of services. Medical facilities must provide evaluation, service, and / or referral as indicated by the urgency of the case. When medically permissible, the patient may be transferred to another facility only after receiving complete information and explanation concerning the needs for an alternative transfer.
  8. The patient has the right to obtain information as to the existence of any professional relationships among individuals, by name, which is treating them.
  9. The patient has the right to expect reasonable continuity of care, as well as, the right to know in advance what appointment times and physicians are available.

DISCLAIMER: By typing your name below, you are signing this application electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this application.

ACKNOWLEDGEMENT OF RECEIPT OF NOTICE OF PRIVACY PRACTICES

I have received a copy of the Notice of Privacy Practices.

DISCLAIMER: By typing your name below, you are signing this application electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this application.

PATIENT PRIVACY INFORMATION

FOR OFFICE USE ONLY

We were unable to obtain a written acknowledgement of receipt of the Notice of Privacy Practices because:

DISCLAIMER: By typing your name below, you are signing this application electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this application.

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