Patient’s Bill of Rights and Responsibilities

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Right as a health care consumer

• The patient has the right to considerate and respectful care, regardless of gender, race, sexual orientation, age, culture, disabilities, or religious beliefs.

• The patient has the right to make informed choices about health products, health services, and health care practitioners and has the right to change their provider.

• The patient has the right to receive complete and current information concerning his/her diagnosis and treatment from Dr. Otha Myles & Associates, LLC. When the patient is unable to comprehend medical information, the information will be made available to a person designated or authorized by the patient, on the patient's behalf.

• The patient has the right to receive all of the necessary and pertinent information to make informed decisions about health care treatment.

• The patient has the right to an appropriate assessment and effective management of pain.

• The patient has the right to refuse treatment and to be informed of the medical consequences of that action.

• The patient has the right to every consideration of privacy regarding the medical care provided and to a copy of our Notice of Privacy Practices.

• The patient has the right to expect that all communications and records pertaining to health care will be treated as confidential. Patients will be afforded the opportunity to approve or refuse the release of records, except when required by law.

• The patient has the right to expect reasonable continuity of health care.

• The patient has the right to examine and receive an explanation of costs for treatment when applicable.

• The patient has the right to register complaints regarding health care services with the health care provider and/or administration.

Responsibilities as a health care consumer

• The patient has the responsibility to ask questions if he/she does not understand the explanation of the diagnosis, treatment, prognosis, or any instructions.

• The patient has the responsibility to follow instructions concerning medications, follow-up visits, education and transportation recommendations, other essential steps in the treatment plan and to notify the health care provider if this plan cannot be followed or if problems develop.

• The patient has the responsibility for treating Dr. Otha Myles & Associates, LLC’s personnel and other patients in a respectful manner.

• The patient has the responsibility to arrive as scheduled for appointments and to notify the office in advance in case of canceled appointments.

• The patient has the responsibility to be familiar with their policy coverage and accept personal financial responsibilities not covered by insurance.

• The patient has the responsibility to give his/her health care provider complete and accurate information to assist in the assessment of medical needs, including any advance directives.

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